Bills, usage, and outage comms—ratepayer self-service with AMI data and payment plans that reduce call center load.
Transparent energy—usage, charges, and programs in plain language
We integrate CIS/billing systems for balances and payment history; interval usage charts help customers understand peaks. Outage maps and notifications integrate with OMS when APIs exist. Assistance program enrollment flows reduce friction for eligible households. Rate comparisons and electrification program CTAs optional for public power goals.
01 // THE MANDATE
Bills, usage, and outage comms—ratepayer self-service with AMI data and payment plans that reduce call center load.
We integrate CIS/billing systems for balances and payment history; interval usage charts help customers understand peaks. Outage maps and notifications integrate with OMS when APIs exist. Assistance program enrollment flows reduce friction for eligible households.
Rate comparisons and electrification program CTAs optional for public power goals.
02 // ENGINEERING
Development process
Structured phases—from discovery to launch—with clear ownership and handoff points.
CIS integration (weeks 1–6)
Portal MVP (weeks 6–16)
Outages & comms (weeks 12–20)
Launch (weeks 18–24)
Operate (ongoing)
03 // CAPABILITIES
Core Capability Matrix
The building blocks of your solution
Accounts
auth, multi-property, landlord links optional.
Billing
PDF bills, usage charts, comparison YoY.
Payments
cards, ACH, promise-to-pay, arrangements.
Outages
status, maps, push/SMS/email.
Programs
assistance, efficiency rebates, EV tariffs optional.
Solar
export credits display where metered.
Paperless
consent; archival.
Security
MFA; fraud on account takeover.
Accessibility
WCAG-minded flows.
API
mobile app backend; IVR handoffs optional.
04 // DELIVERY LIFECYCLE
The strategic roadmap
Milestones and checkpoints—each phase has a clear outcome before the next begins.
Weeks 1–6: Integration plan, security review.
Weeks 7–14: Beta territory customers.
Weeks 13–20: Outage integration live.
Weeks 19–24: General availability.
Ongoing: AMI analytics; demand response UI.
05 // PRODUCT SCOPING
Choosing your path
Two engagement models—start lean and iterate, or commit to a full platform build from day one.
MVP
Speed & essentialism
Full product
Enterprise maturity
06 // PARTNERSHIP
Why work together
A single accountable partner across strategy, build, and go-live—not a revolving door of vendors.
End-to-end ownership: discovery, architecture, implementation, and launch—with clear communication and production-grade engineering.
- Discovery & alignment
- Systems that scale
- Implementation depth
- Clear comms
07 // CLARITY
Frequently asked
Batch + real-time hybrids; reconciliation monitors for drift.
08 // MORE SOLUTIONS
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Tell me about your product goals and timeline—I'll respond with a clear path forward.