Route execution, POD, and OTIF metrics—B2B delivery where signatures and photos settle disputes.

Deliver what was ordered—POD, exceptions, and customer ETAs that hold up in audits

We connect order feeds from ERP or OMS to driver workflows with barcode validation and photo POD—so shorts and damages are captured at the door, not argued weeks later. Geofenced arrival and multi-stop sequencing reduce miles while respecting time windows. Customer portals show live ETAs and delivery documents—AR teams pull the same proof your drivers captured.

Request Estimate
Last-Mile B2B Delivery & Proof-of-Delivery Platform Development

01 // THE MANDATE

Route execution, POD, and OTIF metrics—B2B delivery where signatures and photos settle disputes.

We connect order feeds from ERP or OMS to driver workflows with barcode validation and photo POD—so shorts and damages are captured at the door, not argued weeks later. Geofenced arrival and multi-stop sequencing reduce miles while respecting time windows.

Customer portals show live ETAs and delivery documents—AR teams pull the same proof your drivers captured.

02 // ENGINEERING

Development process

Structured phases—from discovery to launch—with clear ownership and handoff points.

SLA definition (weeks 1–3)

Windows, proof rules, exception matrix.

MVP (weeks 3–12)

Dispatch board, driver app, POD store, exports.

Pilot DC (weeks 10–16)

Live routes; reconciliation process.

Scale (weeks 14–22)

Multi-depot; ERP billing codes.

Operate (ongoing)

Carrier onboarding; seasonal capacity.

03 // CAPABILITIES

Core Capability Matrix

The building blocks of your solution

Orders

import API; CSV; EDI optional.

Dispatch

territories; wave planning; manual overrides.

Drivers

Android/iOS; offline POD.

POD

signature; photo; ID check optional.

Exceptions

damage codes; partial; return leg.

Notifications

SMS/email ETA windows.

Customer

portal; POD PDF; dispute workflow.

Billing

per-stop; fuel surcharge optional.

Analytics

OTIF; first-attempt rate; DIFOT.

API

TMS; WMS hooks optional.

04 // DELIVERY LIFECYCLE

The strategic roadmap

Milestones and checkpoints—each phase has a clear outcome before the next begins.

Milestone 01Delivery

Weeks 1–3: Integration contract with ERP/TMS.

Milestone 02Delivery

Weeks 4–10: Sandbox deliveries.

Milestone 03Delivery

Weeks 11–16: Pilot region production.

Milestone 04Delivery

Weeks 17–22: Customer portal; AR document sync.

Milestone 05Delivery

Ongoing: Optimization experiments; new order sources.

05 // PRODUCT SCOPING

Choosing your path

Two engagement models—start lean and iterate, or commit to a full platform build from day one.

MVP

Speed & essentialism

Phase 1
MVP: order ingest, dispatch list, mobile POD with photos, PDF export, basic ETA SMS, admin reporting. Excludes dynamic optimization and multi-modal carriers. Proves POD quality before solver investment.
Recommended

Full product

Enterprise maturity

All-in
Enterprise last mile: VRP optimization, carrier marketplace, returns workflow, temperature monitoring IoT, enterprise SSO.

06 // PARTNERSHIP

Why work together

A single accountable partner across strategy, build, and go-live—not a revolving door of vendors.

John Hambardzumian
Direct collaboration

End-to-end ownership: discovery, architecture, implementation, and launch—with clear communication and production-grade engineering.

  • Discovery & alignment
  • Systems that scale
  • Implementation depth
  • Clear comms

07 // CLARITY

Frequently asked

Tenant model supports both—carrier performance scorecards when blended fleets.

Ready to start?

Tell me about your product goals and timeline—I'll respond with a clear path forward.