Grounded answers, citations, and permissions—internal Copilots that do not leak what employees should not see.
Ask your docs—not the whole internet—with citations your teams can verify
We implement retrieval pipelines over your Confluence, SharePoint, and tickets with ACL-aware chunking—queries only surface content the user already could open. Answers include citations to source passages; refusal behavior aligns to your policy for HR, legal, and customer data. Evaluation harnesses measure faithfulness and latency per corpus—releases promote models and prompts with regression tests, not vibes from one demo.
01 // THE MANDATE
Grounded answers, citations, and permissions—internal Copilots that do not leak what employees should not see.
We implement retrieval pipelines over your Confluence, SharePoint, and tickets with ACL-aware chunking—queries only surface content the user already could open. Answers include citations to source passages; refusal behavior aligns to your policy for HR, legal, and customer data.
Evaluation harnesses measure faithfulness and latency per corpus—releases promote models and prompts with regression tests, not vibes from one demo.
02 // ENGINEERING
Development process
Structured phases—from discovery to launch—with clear ownership and handoff points.
Corpus audit (weeks 1–4)
MVP (weeks 4–12)
Pilot (weeks 10–16)
Hardening (weeks 14–22)
Operate (ongoing)
03 // CAPABILITIES
Core Capability Matrix
The building blocks of your solution
Connectors
OAuth crawls; incremental sync; deletes.
Chunking
structure-aware; tables optional.
Embeddings
hosted or bring-your-key optional.
Retrieval
hybrid search; rerankers optional.
Chat
streaming; session memory scopes.
Guardrails
PII redaction optional; topic blocks.
Admin
corpus health; gap reports.
Analytics
usage; thumbs; unsafe flags.
SSO
SAML/OIDC; group mapping.
API
Slack/Teams bots optional; mobile SDK optional.
04 // DELIVERY LIFECYCLE
The strategic roadmap
Milestones and checkpoints—each phase has a clear outcome before the next begins.
Weeks 1–4: Security review and data map.
Weeks 5–10: Internal alpha on sanitized corpus.
Weeks 11–16: Pilot business unit.
Weeks 17–22: Enterprise-wide with SLOs.
Ongoing: Quarterly eval refresh; new LLM options.
05 // PRODUCT SCOPING
Choosing your path
Two engagement models—start lean and iterate, or commit to a full platform build from day one.
MVP
Speed & essentialism
Full product
Enterprise maturity
06 // PARTNERSHIP
Why work together
A single accountable partner across strategy, build, and go-live—not a revolving door of vendors.
End-to-end ownership: discovery, architecture, implementation, and launch—with clear communication and production-grade engineering.
- Discovery & alignment
- Systems that scale
- Implementation depth
- Clear comms
07 // CLARITY
Frequently asked
Citation requirements, abstention prompts, and eval gates reduce—but do not eliminate—risk; human review for high-stakes workflows.
08 // MORE SOLUTIONS
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Tell me about your product goals and timeline—I'll respond with a clear path forward.