Pipeline, accounts, and activities tailored to your sales motion—integrations and reporting that match how RevOps actually runs forecast, not generic CRM defaults.

A CRM that fits how you sell—not generic stages bolted onto your industry

We model leads, accounts, contacts, and opportunities with permissions for AE, SDR, SE, and partner roles. Email and calendar sync, call logging, and product usage signals feed one timeline—so coaching and forecasting use the same facts. Workflow automation handles assignment rules, SLAs, and handoffs; marketing handoff stays clean with deduplication and consent flags.

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Custom CRM Development

01 // THE MANDATE

Pipeline, accounts, and activities tailored to your sales motion—integrations and reporting that match how RevOps actually runs forecast, not generic CRM defaults.

We model leads, accounts, contacts, and opportunities with permissions for AE, SDR, SE, and partner roles. Email and calendar sync, call logging, and product usage signals feed one timeline—so coaching and forecasting use the same facts.

Workflow automation handles assignment rules, SLAs, and handoffs; marketing handoff stays clean with deduplication and consent flags.

02 // ENGINEERING

Development process

Structured phases—from discovery to launch—with clear ownership and handoff points.

Sales methodology alignment (weeks 1–3)

We align stages, definitions, and forecast rules. Pilot team and CRM replacement scope agreed.

Core CRM (weeks 3–12)

Accounts, contacts, pipeline, activities; email integration; basic reporting. Migration from spreadsheets or legacy CRM with dedupe.

RevOps depth (weeks 8–16)

Forecasting, territories, products, integrations to billing and support. Data quality dashboards.

Adoption (weeks 14–18)

Training, playbook library in-app, and manager coaching cadence.

Operate (ongoing)

Quarterly field cleanup; integration health; roadmap for AI assist where useful.

03 // CAPABILITIES

Core Capability Matrix

The building blocks of your solution

Pipeline

customizable stages, win reasons, competitive tracking.

Activities

calls, tasks, meetings; sequences for outbound discipline.

Email & calendar

Gmail/Outlook sync; templates; tracking pixels optional.

Products & quotes

line items, discounts, approval thresholds.

Partners

deal registration, MDF hooks, portal for channel sellers.

Customer success

health scores from product telemetry and support tickets.

Reporting

funnel, velocity, forecast categories, cohort retention.

Integrations

marketing automation, ERP, CPQ, data warehouse export.

Mobile

field reps update pipeline between meetings.

Permissions

territory rules, field-level security, audit on exports.

04 // DELIVERY LIFECYCLE

The strategic roadmap

Milestones and checkpoints—each phase has a clear outcome before the next begins.

Milestone 01Delivery

Weeks 1–3: Discovery, migration plan, pilot cohort.

Milestone 02Delivery

Weeks 4–9: MVP daily use; pipeline truth improving.

Milestone 03Delivery

Weeks 8–14: Integrations; forecasting; mobile.

Milestone 04Delivery

Weeks 13–18: Rollout; training; first forecast review in new system.

Milestone 05Delivery

Ongoing: New segments; partner channel; analytics improvements.

05 // PRODUCT SCOPING

Choosing your path

Two engagement models—start lean and iterate, or commit to a full platform build from day one.

MVP

Speed & essentialism

Phase 1
MVP: accounts, contacts, deals, activities, email sync, task reminders, CSV import, basic dashboards. Excludes CPQ depth, marketing automation, and advanced AI scoring. Ideal for teams outgrowing spreadsheets before Salesforce complexity.
Recommended

Full product

Enterprise maturity

All-in
Full RevOps stack: CPQ alignment, marketing attribution, CS playbooks, enterprise SSO, sandbox environments, and data warehouse sync for BI.

06 // PARTNERSHIP

Why work together

A single accountable partner across strategy, build, and go-live—not a revolving door of vendors.

John Hambardzumian
Direct collaboration

End-to-end ownership: discovery, architecture, implementation, and launch—with clear communication and production-grade engineering.

  • Discovery & alignment
  • Systems that scale
  • Implementation depth
  • Clear comms

07 // CLARITY

Frequently asked

We integrate or migrate deliberately—custom CRM when license economics, UX, or embedded product workflows require ownership.

Ready to start?

Tell me about your product goals and timeline—I'll respond with a clear path forward.